Veils Electric Payment Policy

1. Payment Methods

1.1. We accept the following payment methods for purchases made through our website and in-store:

  • Credit Cards: We accept major credit cards, including Visa, Mastercard, American Express, and Discover.
  • Debit Cards: We accept debit cards with a Visa or Mastercard logo.
  • Electronic Funds Transfer (EFT): Customers can make payments via bank transfer. Please contact us for bank account details.
  • Cash: Cash payments are accepted for in-store purchases only.
  • Mobile Payment Apps: We accept payments made through mobile payment apps such as Apple Pay and Google Pay.

2. Payment Terms

2.1. Online Orders:

  • Payment is required at the time of purchase for orders placed through our website.
  • Orders will not be processed or shipped until payment has been received and confirmed.

2.2. In-Store Purchases:

  • Payment is due at the time of purchase for in-store transactions.
  • We accept cash, credit/debit cards, and mobile payments for in-store purchases.

2.3. Payment Confirmation:

  • Customers will receive a confirmation email or receipt once payment has been successfully processed.

3. Billing and Invoicing

3.1. Invoicing:

  • Invoices will be issued for bulk or wholesale orders upon request.
  • Payment terms for invoiced orders will be specified on the invoice.

3.2. Billing Disputes:

  • Customers who have questions or concerns about their billing statement should contact our customer service department for assistance.

4. Refunds and Returns

4.1. Refund Policy:

  • Refunds will be issued in accordance with our Refund Policy, which outlines the conditions under which refunds are available.

4.2. Returns:

  • Customers may be eligible to return products for a refund or exchange in accordance with our Return Policy.

5. Late Payments

5.1. Late Fees:

  • A late fee may be applied to outstanding balances that are not paid by the due date.
  • The late fee amount and terms will be specified in the payment reminder or billing statement.

5.2. Suspension of Services:

  • Failure to make timely payments may result in the suspension of services or the withholding of products until payment is received.

6. Contact Us

If you have any questions or concerns about our Payment Policy, please contact us at:

info@veilselectric.com