Veils Electric Shipping Policy

1. Shipping Methods

1.1. We offer the following shipping methods for orders placed through our website:

  • Standard Shipping: Orders are shipped via standard ground shipping and typically arrive within 10-12 business days.
  • Expedited Shipping: Customers have the option to select expedited shipping for faster delivery. Additional charges may apply.
  • In-Store Pickup: Customers may choose to pick up their orders from our physical store location during regular business hours.

1.2. International Shipping:

  • We offer international shipping to select countries. Shipping rates and delivery times vary depending on the destination.

2. Processing Time

2.1. Order Processing:

  • Orders are processed and shipped within 2-3 business days of payment confirmation, excluding weekends and holidays.
  • Customers will receive a confirmation email with tracking information once their order has been shipped.

3. Shipping Costs

3.1. Shipping Rates:

  • Shipping rates are calculated based on the weight, size, and destination of the order.
  • Customers can view shipping costs at checkout before completing their purchase.

3.2. Free Shipping:

  • We may offer free shipping promotions for orders that meet certain criteria, such as minimum order value or specific products.

4. Delivery Timeframes

4.1. Estimated Delivery:

  • Delivery times are estimated based on the selected shipping method and the destination.
  • While we make every effort to deliver orders within the estimated timeframe, actual delivery times may vary due to factors beyond our control, such as weather conditions or carrier delays.

5. Order Tracking

5.1. Tracking Information:

  • Customers can track the status of their order by using the tracking number provided in the shipping confirmation email.
  • Tracking information may also be accessible through the customer's account on our website.

6. Shipping Restrictions

6.1. Restricted Items:

  • Certain items may be subject to shipping restrictions due to legal or logistical reasons. Customers will be notified of any restrictions at checkout.

6.2. International Shipping:

  • International orders may be subject to customs clearance procedures, which can cause delays in delivery. Customers are responsible for any customs duties or taxes imposed by their country's customs authorities.

7. Returns and Exchanges

7.1. Return Shipping:

  • Customers are responsible for the cost of return shipping for any items they wish to return or exchange unless the return is due to an error on our part.

8. Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at: